Your blind guests are already coming. The question is what they find.
Sense and Service is an accessibility consulting practice for restaurants, hotels, food brands, and digital products — from two consultants who live it. Practical audits, plain-language reports, and staff training that make your business genuinely welcoming to blind, low-vision, and visually impaired guests and customers, not just compliant on paper.
Services
Five ways to work together, in brief. Click through for the full detail.
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Restaurant Accessibility Audit
Your dining room, reviewed the way blind and low-vision guests actually experience it.
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Hotel & Hospitality Accessibility Review
The full guest journey, start to finish.
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Food Brand & Packaging Consulting
Your product, judged in the aisle and in the kitchen.
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Staff Training
Practical sessions for front-of-house and hospitality teams, in English or Spanish.
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Digital Accessibility Audits
Your website, app, and documents, tested by expert daily screen-reader users.
Why us — meet the consultants
Most accessibility advice comes from people who study blindness. Ours comes from living it.
Daniel Aronoff, LMSW, CVRT — blind food critic, Certified Vision Rehabilitation Therapist, and founder of The Blind Taste Test. Hospitality, food, and labeling.
Estefanía “Ania” Miner — accessibility and multilingual content specialist with 15+ years in assistive technology and digital accessibility, and co-founder of the Begiris Association for the Blind. Digital accessibility and multilingual content.
“A blind guest does not need your restaurant to be perfect. They need the menu they can read, a path they can follow, and staff who are glad they came.”
How it works
Four steps: intro call, the audit, a written report, then training and follow-up.
Start the conversation
Tell us about your restaurant, hotel, product, website, or documents. Based in New York City and San Sebastián, Spain, working worldwide in English, Spanish, and Basque.